Some people reported an unwelcome surprise after picking up their Nintendo Switch 2 preorders at GameStop: staples used to attach receipts to Switch 2 boxes ended up damaging the screens on the console, as reported by IGN. However, GameStop says this was an issue that was “isolated” to a single store and that it has already offered replacements.

GameStop presents customers with a new offer if they show a Switch 2 receipt, regardless of which retailer it was purchased from.