GenAI can analyze large sets of data, including every customer interaction, the customers' sentiments before and after interacting with the agents and their actions on the company’s website. Using ...

Pope Francis making snow angels. That image adorned the cover of an issue of The New Yorker in December 2013. I have a coffee mug I picked up in Rome ...

Looking at the schedule, some might have done a doubletake seeing the Delta High School girls tennis team matched up with Bear Creek, a Class 5A school with roughly 1,500 ...