Warner Bros. reportedly unveiled the first logo for The Cat in the Hat, the new animated movie version of the classic Dr.

How AI-powered virtual agents enhance efficiency in contact centresIssued by ConnectJohannesburg, 15 Apr 2025Visit our press officeCX leaders are re-imagining their customer journeys using AI. (Image: ...

Rowley Training Center in Beltsville, Maryland, alongside Department of Homeland Security (DHS) Secretary Kristi Noem on March 19, according to a post on X. "We're here today at the special agent ...

Learn More Observe.AI has officially launched VoiceAI agents, a solution designed to automate routine customer interactions in contact centers ... in a recent video call interview: “Enterprises ...

"This shift can turn every customer interaction into a strategic asset and turn beleaguered agents into empowered problem solvers. Strategic integrations of AI will elevate contact centers ...

The first-party research found that the future needs of AI-driven contact centers go well beyond technology adoption, requiring a renewed focus on evolving customer expectations while enhancing agent ...

Karl AI Agent is the product of Saga Origins and Spirit Animation. “We are honored that Spirit Animation entrusted us to bring Karl to life as an AI Agent,” said Rebecca Liao, CEO of Saga ...

The Seattle Seahawks have shown interest in free-agent centers. General manager John Schneider has decided against making an actual move at the position though. The Seahawks hosted veteran ...

Here’s what business leaders looking to implement GenAI into their contact centers need to know. Helpful human agents listen, understand, propose, and act—but often, these agents are hard to ...

Man, 35, dies after being hit by tractor-trailer on Route 309 in Lehigh County Man, 35, dies after being hit by tractor-trailer on Route 309 in Lehigh County Man arrested after fire at Pa ...