Running an online business and worried about your personal information getting leaked? How to keep your SSN secure.

Developing ways to measure your customers’ success and happiness with your business is key to maintaining their loyalty and ...

Being Customer Zero drives three critical transformations: product transformation, product integration and product confidence ...

According to two people familiar with the situation, the new CEO at Intel, Lip-Bu Tan, is considering a significant shift in ...

Shopify reports on effective customer acquisition strategies, including pre-launch demand, in-person connections, and ...

In the pursuit of growth, companies often strive to attract new kinds of customers. But if those new segments have needs, ...

Explore how an AI-powered platform automates workflows and enhances customer interactions, giving businesses a competitive edge.

Inside the company’s newest redesign in Bridgehampton, New York. Starbucks plans to redesign up to 1,000 locations with the ...

Each customer brings the potential or repeat business, which is far more likely if they have a rewarding experience with your business. Listen to who they are, what they do, and what they need.

In the latest flurry of scams, criminals have targeted Hawaiian Electric business customers by threatening to shut off service and then sending QR codes to make payment.

The American Customer Satisfaction Index Travel Study for 2025 was based on 16,771 completed surveys, contacted via email from April 2024 through March 2025 with customer chosen at random.

Intel's new chief executive is exploring a big change to its contract manufacturing business to win major customers, two ...