Enterprise IT tends to view AI agents as application components that fit into business processes and workflows with varying ...

How AI-powered virtual agents enhance efficiency in contact centresIssued by ConnectJohannesburg, 15 Apr 2025Visit our press officeCX leaders are re-imagining their customer journeys using AI. (Image: ...

Zico Kolter, a Carnegie Mellon professor and board member at OpenAI, tells WIRED about the dangers of AI agents interacting with one another—and why models need to be more resistant to attacks.

Here's a ChatGPT guide to help understand Open AI's viral text-generating system. We outline the most recent updates and ...

Some misconfigured AI chatbots are pushing people’s chats to the open web—revealing sexual prompts and conversations that ...

We have explained Anthropic's Model Context Protocol (MCP) in detail and how it can help AI models connect to external data ...

IT professionals should see AI agents as valued co-workers—skilled team members who contribute to business success.

AI agents poised to take over travel industry Dreaming of going on vacation but not sure where to go? Increasingly the answer -- and how to get there, what to eat and where to stay -- will come from ...

The 2025 edition of the AI 50 list shows how companies are using agents and reasoning models to start replacing work ...