As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

Explore key features and benefits of retrieval augmented generation (RAG) to seamlessly integrate information retrieval to ...

Sold Shares Well Below Offer Price, Undermining Beacon’s Case Against QXOQXO Calls on Beacon Roofing to Let Shareholders ...

Microsoft is publishing for the first time our research into a subgroup within the Russian state actor Seashell Blizzard and ...

Property Sales recorded impressive 72% increase amounting to ~AED 70 billion (US$ 19 billion); Backlog crosses AED 110 ...

Imagine contacting customer support and receiving an instant, context-aware response that perfectly addresses your needs—no ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

Capital One has unveiled a new AI agent that dealers and customers can use to streamline the car-buying experience, enabling ...

AI agents will rapidly become the next customer-service support system for brands - mainly because the technology has the ability to teach the platform how best to support customers. And that will ...

AI agents set to transform CX for brands and customersIssued by DecisioneeringJohannesburg, 14 Feb 2025Visit our press officeAI transforms the customer experience. (Image: Supplied) Smarter, more ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

to serve as director of the U.S. Secret Service. Curran was one of several agents that rushed the stage in Butler to protect the president. "Sean is a Great Patriot, who has protected my family ...