ServiceMax AI is an intelligent assistant that orchestrates agents designed to provide useful information to service ...

With the rise of agentic AI across organizations, marketing leaders can begin planning for this future by identifying key ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

Capital One has unveiled a new AI agent that dealers and customers can use to streamline the car-buying experience, enabling ...

Artificial Intelligence (AI) is transforming industries worldwide, and customer service is no exception. However, in Rwanda, AI-generated responses often fall short, leaving customers with vague and ...

GPTBots' integration of DeepSeek is more than just a technological advancement—it’s a commitment to empowering businesses to thrive in the AI-driven era. By combining DeepSeek’s advanced capabilities ...

GPTBots' integration of DeepSeek is more than just a technological advancement—it’s a commitment to empowering businesses to thrive in the AI-driven era. By combining DeepSeek’s advanced capabilities ...

It’s not clear how many users were impacted by the data breach, though Grubhub notes that “contact information of campus ...

M TN Zambia has teamed with blackNGreen, a technology business, to introduce Call Natasha, an Artificial Intelligence (AI) ...

Organizational leaders in every industry around the world are evaluating ways AI can unlock opportunities, drive pragmatic ...

Karl Toriola, MTN Nigeria’s chief executive officer, is confident that the telecommunication company ... including better network quality, enhanced customer service, and greater coverage.” “We will ...

WASHINGTON (Reuters) - U.S. consumer confidence weakened for a second straight month in January amid renewed concerns about the labor market and inflation. The Conference Board said on Tuesday its ...