AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

Interactive marketing is a dynamic strategy that actively engages consumers, transforming them from passive recipients into ...

The latest multimodal models operate fluidly across text, images, and speech and will enable the next wave of breakthroughs ...

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

Redefining customer experiences, transforming contact centre operations in Jhb, Dbn, CTIssued by ConnectJohannesburg, 05 Feb 2025Visit our press officeConnect, which positions itself as a leader in ...

Beacon MedTech Solutions recently announced that Phil Littlefield will serve as director of operations, effective immediately. With a track record of success in global manufacturing, ...

Retail expert Tara Conway shares insights on AI's transformative role in Canadian retail, from efficiency to sustainability and customer engagement.

In line with its unwavering commitment to investing in human capital and fostering national talents, National Bank of Kuwait ...

This award recognises India’s top data scientists and their achievements in the machine learning and analytics industry.

Zylus Group, spoke about initiatives aimed at bridging gaps in the Nigerian real estate that present opportunities to innovate housing solutions and create pipelines of emerging talents. He further ...

Learn how Revenue Operations leaders are building a financially valid business case to justify the change management, ...