The customer experience has evolved from in-person to telephone, multi-channel, and contact center to an AI-driven future in ...

A well-managed fulfillment process can do more than just ship products—it can enhance brand loyalty. In today’s fast-paced ...

ISG has distributed surveys to more than 90 contact center service providers serving the global market. Working in collaboration with ISG's global advisors, the research team will produce three ...

Boubyan Bank has announced its financial results for Q1 of this year. The bank recorded KD 26.5 million in net profits at a ...

KUWAIT: Jahez Application, a pioneering platform that connects customers with their favorite restaurants through online orders, continued to introduce new collabs as part of its strategic approach to ...

LightInTheBox Holding Co., Ltd. (NYSE: LITB) ('LightInTheBox' or the 'Company'), a global online retail company, today announced that it has received positive feedback from customer surveys regarding ...

Industry leaders at the ET CX Annual Symposium 2025, panel explored the first principles of customer lifecycle management, ...

In a world where service and customer satisfaction are the priorities, one customer’s experience at a bar has left many ...

Bringing together local brands to offer creative menu items for a limited time only through Jahez Application Al-Ajeel: We ...

PRIME Developments, an emerging leader in luxury real estate, proudly announced its foray into the vibrant Delhi NCR market.

Despite the rise in technology and the ever-present narrative that robots are going to take over the world, consumers still ...

Strong channel relationships do tend to benefit your operations and those of your partners, but ultimately, they’re for your ...