AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

In today’s digital age, consumers interact with brands through multiple touchpoints—websites, social media, emails, mobile ...

CX drives growth. Customer experience in marketing improves retention and revenue, and there’s a strong link between seamless CX and improved business outcomes. AI personalization. AI and data ...

Successful CRM strategies rely on high-quality data, predictive analytics, and AI-driven automation to deliver seamless ...

Business strategist Lindsay Smith of Springfield is looking to inspire local entrepreneurs and business leaders with her ...

By the time your startup reaches Series B, you’ve shown product-market fit (PMF) and have achieved some initial market ...

McDonald’s is promoting Alyssa Buetikofer, the chief marketing officer of its Canadian business, to lead its marketing ...

Nottingham-based marketing agency collective, The Boda Group, has taken a “significant” stake in customer experience ...

Plus: Rising Phoenix Capital launches $20 million royalty fund La Plata Peak, and The Learning Experience expands its North Texas footprint with six new locations.

Unlocking the future of personalized customer interactions with AI-driven solutions and advanced communication APIs ...