You may think that mess is an inevitable trade-off for the convenience of microwaving. But, did you know you can use a butter wrapper to cut back on splashes?

A step-by-step playbook to supercharge salesFierce competition means brands are no longer competing on price and product ...

“I cannot believe what I saw today at Goodwill,” she says. She explains that a woman—who she assumes works for Goodwill—spent ...

One of the initiatives under the collaboration is an advanced in-car assistant that allows natural, conversational ...

AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

N Brown Group has promoted Clare Empson to the new role of chief customer operations officer to focus on enhancing the customer experience.

Successful CRM strategies rely on high-quality data, predictive analytics, and AI-driven automation to deliver seamless ...

To drive sustainable growth, brands must shift from isolated transactions to lasting customer relationships. This requires a ...

Arizona-based server Saydie (@realslimsaydie) often shares content about her life in the restaurant industry with her 14,000 followers. In a TikTok with over 42,000 views, she recalls her co-worker’s ...

Stellantis N.V. partners with Mistral AI to use AI in engineering, in-car tech, and customer experience, aiming to optimize processes and engagement.

Job burnout, combined with frustration and delayed retirements, could be pointing to an exodus of top leaders.