Data alone isn’t enough — what retailers truly need is a way to make sense of this information, align teams around it and turn insights into action.

The shift toward a unified customer lifecycle can’t be done at a surface, optics-only level. A cross-department meeting or ...

Uplatform has announced the release of its latest guide, "Player Journey: Maximizing Profitability at Every Step of the CJM." ...

The software company SAP successfully leveraged AI tools to begin selling to the small and medium enterprises (SMEs) market, which had previously been uneconomical for its in-person sales approach. By ...

Journey entered the 21st Century at a crossroads. Make that two crossroads. They'd recently moved on Steve Perry, placing the Steve Augeri-sung "Remember Me" on 1998's chart-topping multi-platinum ...

Haleh Mashian, the owner of Mash Gallery, loves to paint trees, flowers, water and nature. In her recent group exhibition, “À Gogo III” at the Pacific Design Center, several of her works were ...

Don’t worry. I can help you better understand the customer journey by using my years of experience in this space to impart some of its most important aspects. So, let’s dig in! The customer ...

The film morphs into Filip's gradual journey of acceptance as he contends with the inevitabilities of ageing and mortality. But there's much to love about the film as well. Fredrik is a useful ...