Focusing on customer advocacy can sometimes feel like herding cats rather than creating a perfect work of art, but it’s a ...

The journey from startup to scale-up is an exciting stage for anyone. During the startup phase, you should focus on ...

Data alone isn’t enough — what retailers truly need is a way to make sense of this information, align teams around it and ...

The basic formula for Loyalty ROI is straightforward: Gain from investment minus cost of investment, divided by cost of ...

How to Map and Optimize Your Value Stream Customer Journey Map vs. Process Map: What’s the Difference? Alternatives to Value Stream Mapping That Can Be Effective The post Value Stream Map vs.

Optional resolution-based pricing model aligns ROI with multifamily owner and manager business outcomes TAMPA, Fla., April 8, 2025 /PRNewswire/ -- Funnel, the proven AI-infused multifamily CRM, today ...

Innovation sessions, governance oversight and a clear focus on solving practical problems helped shape internal and ...

Storefriendly aims to improve customer service with its new technology, simplifying the reservation process with a simple interface.

Sponsored content Entrepreneurs need access to the right resources, tools and support services to transform their vision into a thriving business. The most successful startups leverage a combination ...

JLG Industries Inc., an Oshkosh Corporation business and global manufacturer of mobile elevating work platforms (MEWPs) and telehandlers, announced the launch of its newly redesigned corporate website ...

Gut won 30 new accounts and expanded relationships with existing clients such as P&G, Kraft-Heinz, DoorDash, WhatsApp and Tinder. Additionally, the agency participated in 15 pitches in 2024, ...

This year’s dominating sales trends and technologies build on the growing use of artificial intelligence, which is becoming more impactful in 2025. In addition to AI, sales organizations are enhancing ...