The government says some users were forced to navigate through 23 different screens to cancel their membership.

Disgruntled customers have bombarded the affordable fashion brand with requests for answers to an array of complaints, with many alleging that their efforts to contact customer service have failed.

An Australian fashion brand has been called out for holding a lavish influencer trip to Coachella as customers have allegedly been left in limbo with their orders.

The Federal Trade Commission sued ride-hailing giant Uber, alleging "deceptive" billing and cancellation practices in its ...

Users reporting graffiti are satisfied 91% of the time, and users requesting a new trash bin have a 75% satisfaction rate.

The FTC says in its complaint that Uber billed consumers prematurely and made it prohibitively difficult to cancel its Uber ...

The Federal Trade Commission filed a lawsuit Monday against Uber, alleging the ride-hail and delivery giant charged customers for its Uber One subscription service without their consent. The lawsuit ...

The Federal Trade Commission filed a lawsuit against Uber on Monday, accusing the ride-share company of deceptive billing and ...

MGM Resorts International executives had suspicions about illegal bookmaker Mathew Bowyer’s source of income as early as 2015 ...

Last week Daily Mail Australia revealed Peppermayo, founded in Adelaide by Georgia Wright and Huayi Huang, had been the subject of complaints from many customers who claimed they had received ...

Over 60,000 complaints were made to the FBI’s Internet Crime Complaint Center last year about unpaid toll scams. People all ...