The government says some users were forced to navigate through 23 different screens to cancel their membership.

Disgruntled customers have bombarded the affordable fashion brand with requests for answers to an array of complaints, with many alleging that their efforts to contact customer service have failed.

An Australian fashion brand has been called out for holding a lavish influencer trip to Coachella as customers have allegedly been left in limbo with their orders.

The Federal Trade Commission sued ride-hailing giant Uber, alleging "deceptive" billing and cancellation practices in its ...

Users reporting graffiti are satisfied 91% of the time, and users requesting a new trash bin have a 75% satisfaction rate.

The FTC says in its complaint that Uber billed consumers prematurely and made it prohibitively difficult to cancel its Uber ...

Social Security's acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency's ...

The Federal Trade Commission filed a lawsuit Monday against Uber, alleging the ride-hail and delivery giant charged customers for its Uber One subscription service without their consent. The lawsuit ...

The Consumer Action Law Centre has used its new powers to make a "super complaint" to demand a ban on door-to-door sales, an ...

and tossing the waitress' cell phone into a pitcher of liquid. The women then try to destroy the restaurant's decorations. That's when waitress confronted them, and the two customers attacked the ...

The Federal Trade Commission filed a lawsuit against Uber on Monday, accusing the ride-share company of deceptive billing and ...