The incident began when a Reddit user named BrokenToasterOven noticed that while swapping between a desktop, laptop, and a ...

Customer AI Agents help marketing teams launch 10X more ... How we use your information depends on the product and service that you use and your relationship with us. We may use it to: Verify ...

OAKLAND, Calif., April 15, 2025 /PRNewswire/ -- The 2025 Stevie Awards for Sales and Customer Service honors Blue Shield of California with the Bronze Award for Customer Service Employer of the Year.

An AI assistant on their screen helps the customer service agents figure out the right answers to customers' queries. Verizon first started deploying the new AI features in July 2024, ramping them ...

NEW YORK and LONDON, April 15, 2025 /PRNewswire/ -- PolyAI, a leading provider of AI agents for enterprise customer service, today announced the launch of its latest version of Agent Studio ...

The Tampa Bay Times e-Newspaper is a digital replica of the printed paper seven days a week that is available to read on ...