There are three elements I believe companies should focus on to create a great customer experience for the modern consumer: ...

I made five unanswered phone calls, waiting more than one hour each time for someone to answer PPL Electric Utilities’ customer service line. I sent three unanswered letters to the office listed ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

Proponents of coverage argued treating obesity can reduce longer-term costs by cutting down on heart attacks and other health ...

Trump's staffing cuts and office closures are launching Social Security's customer service into chaos ... Some are trying to cover their housing, grocery, healthcare, and other expenses on ...

Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.

AI is the next big thing in customer service. At least, that’s what everyone says. And they’re not wrong. Businesses are ditching clunky old chatbots in favor of smarter AI agents, promising ...

The best fresh dog food ultimately comes down to your pup's lifestyle and needs. Some of the top options include The Farmer's Dog, Ollie and JustFoodForDogs.

Donation Options Search Search Search Protesters hold signs at the “Save the United States Postal Service” rally at 230 S. Dearborn St. on Sunday. Zubaer Khan/Sun-Times Share Dozens of letter ...