Leadership and customer service training work together to create a purpose-driven and customer-centered culture and exceptional customer service and customer experience results ...

As we start the second quarter of 2025, the restaurant franchising landscape is entering a dynamic and defining chapter.

"I just wrote it's 2025, we're not doing this," Danielle Pugliese, who was laid off in February, told Newsweek.

Video cover letters could give applicants an edge in a competitive job market by showcasing their skills, personality, and ...

In this guide, we’ll cover the ... its support service, it uses RingCentral’s cloud phone solution to make sure there’s a human in place to attend each call no matter what time or day it is. A prime ...

Artificial Intelligence is being integrated throughout the job application process, and cover letters are no exception. As these documents remain crucial for showcasing personality and fit, AI-powered ...

RingCentral RingCX, for example, is a holistic omnichannel solution, ensuring exceptional customer experiences across all your channels. Customers don’t just contact customer service to find a ...

The insurers, which are paid by state and federal governments to cover low-income Medicaid recipients, collected at least $4.3 billion over three years for patients who were enrolled—and paid ...

As 23andMe files bankruptcy to facilitate the company's sale, some worry whether customers' genetic data will stay secure without Congressional help.

With the VA on the chopping block? Spare me the pleasantries. The GOP shouldn’t bother thanking me for my military service. Unfortunately they, and many other Americans, voted for a draft dodger ...

I would like to share one recent example of Lancaster County kindness ... room was not the result of a “distraction.”) This letter, therefore, is the only means available to express our ...

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