Jeff Bezos built Amazon into a customer-obsessed empire, where everything revolves around delivering what people want – fast, ...
This week at the annual Forrester B2B Summit in Austin, company vice president and principal analyst Amy Bills shared four principles of behavior that allow customer-obsessed companies to grow ...
Forrester (Nasdaq: FORR) today opened the call for nominations for its 2025 Customer-Obsessed Enterprise Awards. Open to organizations headquartered in Asia Pacific, Europe, and North America with ...
To adapt to these market trends, forward-thinking companies – whether business-to-business (B2B) or business-to-consumer (B2C) – are making the decision to become completely customer obsessed, taking ...
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Layoffs, abusive calls, and AI fears: Inside the front lines of Amazon’s ‘customer obsession’ promiseThe bad news blindsided Amazon customer service employees across the globe in Mid-May: More layoffs had arrived. This time, it was middle managers. In one Amazon office in Europe, a senior ...
The round was led by Smedvig Ventures, with investment from Expon Capital and Motier Ventures as well as business angels With the funding, MarketLeap will ramp up AI-driven automation in the platform, ...
Now in its second year, the event for customer-obsessed product teams, hosted by Dovetail, will feature industry leaders from Microsoft AI, Atlassian, OpenAI, and more as they discuss the latest ...
CAMBRIDGE, Mass., January 27, 2025--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today opened the call for nominations for its 2025 Customer-Obsessed Enterprise Awards. Open to organizations ...
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