The RBI questioned banks on the need for multiple apps targeting the same customers after technical glitches caused inconvenience. They suggest streamlining for better efficiency ...

The now-famous Dubai chocolate was created by Emirati chocolatier FIX back in 2021. It quietly existed for a while, until a ...

Authentic advocacy is everything, and generating it starts with internal operations and authentic brand building.

Staying aware of your competition is smart—but when your strategy starts revolving around their every move, it’s easy to lose ...

Studios chase familiar stories to mitigate risk, with books, games and true events powering streaming success and audience ...

This is far from the first time that doctors have obsessed over a medical show. In the ’90s, medical students spoke about watching ER as “revision”, trying to diagnose patients or spot ...

Products that enable others to build will outlast those that don’t,” she adds. 3. Customer Obsession Through Jobs-To-Be-Done Durga is a strong advocate for the JTBD framework, which she calls ...

TikTok really is starting to feel like the new television. Much like last year’s “Who TF Did I Marry” in which Tareasa “Reesa Teesa” Johnson shared her side of the story of how her ...

Melissa Fleur Afshar is a Newsweek reporter based in London, United Kingdom. Her current focus is on trending life stories and human-interest features on a variety of topics ranging from ...

I’m the kind of home cook who has a pretty accurate running list of the contents of my fridge in my head at all times. When I open that silver door, I have clear expectations about what’s ...

Four years ago, a young basketball coach at the University of San Francisco named Todd Golden sat down in front of a computer to deliver a presentation on data. His 30-minute spiel, entitled ...

Shelby Putnam Tupper is founder and creative director of Shelby Designs Inc., a small-but-mighty, full-service, customer-obsessed design consultancy. She graduated from Trinity College in ...