New report reveals happiest shopping times, top customer pain points and strategies for peak season successHappyOrNot ( the world leader in customer feedback solutions and creators of the iconic ...

HappyOrNot ( the world leader in customer feedback solutions and creators of the iconic smiley-faced feedback buttons found ...

In doing so, we’ve created The Happy Customer Index, leveraging proprietary data from customer feedback aggregator Merchant Centric that monitors and measures brand sentiment from millions of ...

The "Retail's Biggest CX Trends in 2025" report collected more than 57 million feedback points from across the globe throughout 2024 to provide in-depth analysis on customer satisfaction, retail ...

Get rid of the cables. A new survey from J.D. Power found that customer satisfaction has skyrocketed for fixed wireless internet providers, surpassing even fiber internet-- long considered the ...