To keep up with the rapid evolution of consumer expectations, most teams have embraced AI solutions in some fashion.

Introduction Choosing the right POS system Singapore businesses can rely on is important in 2025. Operating a small café, a busy restaurant, or even a retail store comes with its own set of challenges ...

A team of Duke-NUS Medical School researchers designed and tested a new digital toolkit that helps consumers make healthier ...

With almost 4,500 jewellery and watch specialist retail stores in the UK, consumers are spoilt for choice when it comes to ...

Sonya Sharp wants city administration to review and strengthen the city’s current customer service standards for when essential water services are disrupted, when service will be restored and ...

Sonya Sharp wants city administration to review and strengthen the city’s current customer service standards for when essential water services are disrupted, when service will be restored and where ...

BRAIAN is the materialization of Iberostar's commitment to new technologies aimed at maximizing efficiency in its hotels and, as a result, improving customer experience.” For the latest travel news, ...

Stevie Award Winner Stevie Awards People's Choice for Favorite Customer Service Winner 2025 AireSpring received this year's award through a worldwide public vote of all finalists of the Stevie ...

Our results showed that giving choice improved work performance. Similar to the manufacturing setting, academic reviewers might also do better in a system that empowers them with options. One way to ...

A roundtable report from The Chartered Insurance Institute (CII) has called on company board and senior leaders to move beyond identifying characteristics of vulnerability and put customers ahead of ...

We urge the SSA to improve customer service, ensure timely responses from trained representatives, and take a deliberate approach to any changes, seeking public input and allowing reasonable time ...