By categorizing and filtering user input, you can better focus on driving AI improvement. This iterative process—blending automation with human review—ensures AI learns from high-quality data, leading ...

While an average of two days improvement on vehicle registration renewals compared to the same period last February and March may ...

Customer reviews are a powerful strategic tool that can boost your visibility, enhance your credibility, and improve ranking ...

Customers lose faith in brands when they feel they're putting in too much effort. The post 5 areas where businesses need to ...

Three baby boomers told BI how DOGE and Elon Musk could improve customer service and funding for Social Security.

The pizza chain has tapped Google Cloud’s AI tools to optimize delivery routes, create a customer-facing chatbot and deliver ...

Southern Cross Aviation has confirmed its significant spare parts support expertise, along with its unmatched customer ...

Verizon is making impactful use of AI for its internal operations, and also developing its network features and network infrastructure to serve the wider AI ecosystem.

Saline County is making it easier than ever for residents to access information and connect with county services with the ...

Australia’s biggest superannuation funds are promising to clean up their act in the wake of a scathing review.

Call centers must balance optimizing performance with adherence to strict regulatory requirements-such as those specified in the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR ...

North Carolina is partnering with Arizona to improve its Division of Motor Vehicles, aiming to reduce long wait times and ...