As retailers refine their 2025 marketing strategies against signs of softening demand, one key priority should be improving ...

Strong channel relationships do tend to benefit your operations and those of your partners, but ultimately, they’re for your ...

Customer retention is a high-value differentiator for automotive dealerships. The economics are clear: retaining existing clients is cheaper.

Investing in innovative, continuous employee training not only enhances skills and morale but also drives business success.

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Learn how technology impacts consumer loyalty and why financial institutions must adapt for a better member experience.

Ravi Kumar is a highly accomplished AI/ML Expert with over 14+ years of experience in designing and implementing technology solutions that cater to his organization’s business needs. Throughout his ...

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Pharma can also improve its ‘medical storytelling ... tweeting about how he was unhappy about waiting for so long. The customer experience people saw his post and immediately wrote back ...

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