The last bits of fellowship and ingenuity on the web are being swept away by a tide of so-called artificial intelligence ...

On Wednesday, the software giant announced an interactive new skill designed to empower the AI agents that people create ...

When the user contacted Cursor support, an agent named "Sam" told them it was expected behavior under a new policy. But no such policy existed, and Sam was a bot. The AI model made the policy up, ...

How AI-powered virtual agents enhance efficiency in contact centresIssued by ConnectJohannesburg, 15 Apr 2025Visit our press officeCX leaders are re-imagining their customer journeys using AI. (Image: ...

Microsoft announces new AI agents that will help people with things like research, analysis and cybersecurity. Here’s how you ...

GenAI can analyze large sets of data, including every customer interaction, the customers' sentiments before and after interacting with the agents and their actions on the company’s website. Using ...

Technology has transformed the way we interact with digital platforms, but traditional user interfaces still require clicks, ...

The gang returns in Season 17 of “It’s Always Sunny in Philadelphia,” premiering on July 9 on FXX with episodes streaming on Hulu the next day. The new season from the longest-running live ...