Glean has dropped a new suite of tools for customers to build, deploy, and manage digital agents.

A paedophile Scout leader hid in “plain sight” and sexually abused ... Emma Lile, a specialist prosecutor for the Crown Prosecution Service, said: “Ian Silvester’s crimes are particularly ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

agents roaming around in plain clothes is atypical, and ICE doesn’t usually conduct detainment or deportation efforts in county courts. Dane Peddicord, a criminal defense attorney, says he was ...

Tech vendors like OpenAI and Microsoft are banking on business readiness to use the autonomous AI bots, but companies aren’t so sure.

AI agents will rapidly become the next customer-service support system for brands - mainly because the technology has the ability to teach the platform how best to support customers. And that will ...

I see the recent concern over the rise of AI agents as reminiscent of past ... digital marketing and customer service departments. I believe the high attrition rate within customer support ...

For organizations ready to embrace the future, building the right infrastructure is the first step toward achieving ...

Napkin AI represents a new breed of vertical AI agents, generating a graphic that represents text within five seconds.