In 2022, the Auditing Standards Board (ASB) issued new standards dealing with quality management (QM) that will become ...

An update is coming to the closed conversation form in Dynamics 365 Contact Center. If the administrator has enabled the option, service reps can view the recordings and transcripts at the end of the ...

1. This Standard on Quality Management (SQM) deals with a firm’s responsibilities to design, implement and operate a system of quality management for audits or reviews of financial statements, or ...

As a team, Academic Quality ensure the University fulfils all the Office for Students’ registration conditions, while overseeing the management of NTU’s quality and governance, and developing policies ...