If you have a question or need information from a federal agency, check the federal holiday schedule to make sure you get ...

Seniors can no longer change their direct-deposit information over the phone and confusion reigns about what other functions ...

A Social Security “war room,” threats to shut the agency, worker buyouts and a restraining order — here’s a timeline of what ...

"If they notice any unscheduled changes to their benefits, they should contact Social Security immediately ... 800 number to assess the level of customer service, but was disconnected three ...

Retirees and disabled people are facing chronic website outages and other access problems as they attempt to log in to their ...

Stefani Reynolds/Bloomberg via Getty Images Did you know that thousands of rules govern your Social Security benefits ... and access to services. Trying to contact an SSA employee by phone ...

As part of the Trump administration's efforts to cut federal spending, Social Security is enduring job cuts, office closings, a revamped customer service strategy and scrutiny for fraud.

Defenders of the Social Security Administration this week welcomed the delay ... and we are updating our policy to provide better customer service to the country's most vulnerable populations." "Our ...

The future of Social Security is top of mind for millions of Americans who get a monthly check from the benefits program. "Whoever screams is the one stealing," he said during an appearance on ...

Reports say the SSA workforce reductions are making it harder for Social Security beneficiaries to contact the organization or access their account online.

and we are updating our policy to provide better customer service to the country’s most vulnerable populations,” acting Social Security Commissioner Lee Dudek said. “In addition to extending ...

The Social Security Administration on Wednesday abruptly backed off planned cuts to phone services for disabled and some elderly Americans applying for benefits amid an uproar from advocates.