A "trust-based approach" can ensure a resilient supply chain that is adaptable to today’s—and tomorrow's—challenges.

Opinions expressed are those of the author. Globally, retailers move vast amounts of products through a complex web of supply chain networks and transportation systems to get them to consumers.

When supply chain disruptions make headlines, the focus tends to be on last-mile delivery — whatever keeps products from reaching consumers’ hands on time. But what happens at the beginning of the ...