Imagine a loyal customer calling in to sort out a billing issue. They navigate through a complicated IVR system, get stuck in ...

There’s the obvious answer if you’re a comp and benefits person, which is that the ESPP will help employees grow a balance in ...

TipRanks’ analyst ranking service reveals three dividend-paying stocks, including Verizon Communications and EOG Resources, ...

Verizon increased the monthly prices of its myPlan and New Verizon Plan wireless accounts due to “rising operational costs.” ...

Verizon seeks to acquire Frontier’s operations in West Virginia, encompassing both broadband and telephone services.

Verizon Communications (NYSE:VZ) announced a quarterly dividend affirmation of 67.75 cents per share, maintaining stability ...

Despite industry headwinds, TMUS, VZ and GOGO are positioned to benefit from 5G growth and broadband momentum.

VZ rises 9.6% YTD on strong broadband gains and 5G growth, but rising capex and fierce competition pose risks.

The Zacks Wireless National industry appears to be mired in high capital expenditures for infrastructure upgrades, ...

Loyalty programs, subscriptions, VIP, memberships, winback email campaigns and discount codes — and even customer accounts that store payment info — are all examples of retention marketing in action.

Depending on your industry and product prices, encouraging a customer to do business with your company could ... Coupons drive engagement and retention by giving customers a reason to frequent your ...

There is no middle ground. When Gallup analyzed retention patterns over two years, it found something all of us could have predicted but still escapes too many corners of corporate America ...