If you wish to convince your board members and C-level decision makers that loyalty programs, you need to know what customers ...

Authentic advocacy is everything, and generating it starts with internal operations and authentic brand building.

Recently, loyalty programs have been heavily emphasized as a way to drive guest retention, however, the key to building ...

After almost three decades in New Zealand, loyalty programme Flybuys announced it would be closing in 2024. The company ...

The basic formula for Loyalty ROI is straightforward: Gain from investment minus cost of investment, divided by cost of ...

Good morning. Tariff wars may cause many Apple customers to rethink their loyalty to avoid high prices. “If the 145% China tariffs came into play, we believe Apple would have no choice but to start ...

With markets on a rollercoaster ride, nearly everyone is watching their personal finances more closely. Here are some of my ...

Mother's Day is a chance to connect with two customers at once – the child and the parent; the gift buyer and the recipient.

However, research shows that increasing prices can negatively impact customer loyalty. And adding exorbitant costs to Apple customers would be a dealbreaker for many, Dan Ives, Wedbush Securities ...

Why accuracy is vital in the restaurant business; an early look at some new restaurant menu launches and why weak traffic may ...

Traffic volume at the location and competition in the area are other key things to explore when considering the addition of a ...

The Paytronix 2025 Loyalty Report explores the forces shaping guest loyalty in 2025. It offers data-backed insights, real-world case studies, and actionable strategies to help restaurant and ...