Don’t be swept away by ambitious promises of limitless innovation. Review your business case and infrastructure while you ...

Leaders say they plan to invest in customer service, marketing and product development automation tools, according to a ...

The company is “throwing the doors wide open” and wants associates to use the technology every day, executives told CIO Dive.

ServiceNow achieves strong first quarter results, riding the wave of agentic AI adoption and growing its strategic relevance ...

During the quarter, ServiceNow announced the acquisitions of Moveworks, known for its front-end AI assistant and enterprise ...

How Agentic AI Fights Financial Crime. What are the critical capabilities of agentic AI that contribute to its accelerating ...

ServiceNow, Inc. (NOW) stock jumped in Wednesday’s after-hours session after the Santa Clara, California-based company ...

The rise of agentic AI could lead to the implementation of virtual employees within a year, according to Anthropic — even if ...

Q1 was another substantial acceleration for ServiceNow AI. The number of Pro Plus deals more than quadrupled year-over-year, including 39 deals with three or more Now Assist products. Average ACV deal ...

The post contains 252 new customer stories, which appear at the beginning of each section of customer lists. The post will be ...

Microsoft's Work Trend Index shows that 33% of leaders may cut jobs, while 78% still plan to recruit for AI roles.

The rise of agentic AI—autonomous AI systems capable of independent decision making—has sparked debates about the future of ...