As she searched for a new job, love suddenly was in the air -- or so Karen C. thought. But behind the inappropriate emails ...

Find out how UTOvacation betrayed its customers with hidden fees and cancellations, ruining their travel plans to Asia.

After United Airlines canceled Tamra McIntyre’s flight home from Iceland, she requested EU 261 compensation – around $622. In response, the airline “awarded” her just 8,000 United Airlines Mileage ...

UTOvacation sold Shih (Richard) Liu and his wife a once-in-a-lifetime trip to China and Japan. But Liu, like many other customers of this particular tour operator, now says he’s the victim of a scam.

UTOvacation sold Shih (Richard) Liu and his wife a once-in-a-lifetime trip to China and Japan. But Liu, like many other customers of this particular tour operator, now says he’s the victim of a scam.

Cruise ship passengers beware: It matters how you reserve and pay for your shore excursions. A group of disgruntled cruisers recently learned this expensive lesson after making the mistake of booking ...

UTOvacation sold Shih (Richard) Liu and his wife a once-in-a-lifetime trip to China and Japan. But Liu, like many other customers of this particular tour operator, now says he’s the victim of a scam.

Would Norwegian Cruise Line ban a passenger just for complaining about itinerary changes? The answer likely depends on how the passenger delivers their grievance. One former NCL customer recently ...

Here's how one Carnival customer lost $3,556 to a Zelle scam and got banned from the cruise line in the process.

The recent LA wildfires temporarily displaced Rahul Kapur’s family and pets from their home. The Kapurs temporarily relocated to an Airbnb rental in nearby Marina Del Rey. They reserved the unit for ...